| R/Client Victim Software was designed to make the work of victim advocates and administrative staff easier. In an age of accountability, victims can often be lost in a maze of beaucracy, with to much time spent in non-client contacts and recordkeeping. Tools such as R/Client are designed to help reverse this trend. Below are just a few of R/Clients positives.
 Endless Features
More features are found in R/Client than any other similar package. Features such as flexible age range reporting, and the ability to report on multiple fiscal years for different funders. R/Client not only generates statistics for funders, but also contains features to assist in case management and educational programs. R/Client was selected as a Promising Technology by the National Victim Center and presented at a National Symposium in Washington, DC.
Flexibility
Flexibility is at the heart of R/Client. As agency demands expand or change, R/Client can grow with your agency. With R/Client you can add new programs and services, and locations as your needs dictate. Registration and demographic information may be customized to the needs of the agency. All codes can be defined and modified in the system, and you don't need a programmer or a computer program to do so. With new funding sources come new reporting requirements. These new requirements can be easily accomplished with R/Client.
National User Base
R/Client is the only software package for victim-serving agencies used extensively throughout the United States. R/Client installations are found in domestic violence, sexual assault, and victim-witness programs in over 30 states.
Reporting for Multiple Funding Sources
Almost all other software packages produce reports for only one funding source (e.g. domestic violence or sexual assault), and agencies are forced to enter data into different databases. As many agencies already know, this can be a nightmare. Because most agencies are funded by multiple funders, R/Client was designed to accommodate all reporting needs in one database. R/ Client allows agencies to obtain a comprehensive view of all of their services, while satisfying the needs of each funder.
Staff Expertise
Our software is backed by over 20 years of staff experience. Our training and support staff have extensive experience in human services, and are complemented by highly trained software engineers. Client management and software for the human services is our specialty, not a sideline.
Comprehensive Training and Support
Great Lakes provides a full range of services to help you implement and utilize R/Client in your agency. These include:
- On-site training
- Great Lakes Training Institute
- Toll free Phone Support
- Fax, E-mail, and Web-based Support
- Software Customization
- Consulting Services
- Yearly upgrades to ensure both the most advanced technologies and the most recent advances in victim services
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